Find answers to common questions about Elysium Vet Clinic Software. Can't find what you need? Contact our support team.
Elysium Vet Clinic Software is a free, cloud-based veterinary clinic management platform designed to streamline daily operations for veterinary practices of all sizes. It includes patient records management, appointment scheduling, billing, prescription tracking, inventory management, and reporting — all accessible from any device with a web browser.
Yes! Our free plan is available forever and includes all core features such as patient records, appointment scheduling, and basic reporting. We also offer Pro and Enterprise plans with advanced features like telemedicine, AI capabilities, and dedicated support for clinics that need more power.
Elysium Vet Clinic Software supports a wide range of species including dogs, cats, birds, rabbits, reptiles, ferrets, horses, and many more. Our system is flexible enough to accommodate exotic and specialty practices. You can add custom species and breed lists through the settings panel.
Absolutely. We provide CSV import tools that allow you to bulk-import patient records, client information, appointment history, and inventory data from most existing practice management systems. We also offer guided migration assistance for Pro and Enterprise customers.
Security is our top priority. We employ AES-256 encryption for data at rest, TLS 1.3 for data in transit, and maintain SOC 2 Type II compliance through our hosting infrastructure. We perform automated daily backups with 30-day retention and enforce strict role-based access controls.
Yes. Elysium Vet Clinic Software is built with a fully responsive design that works seamlessly on any device — desktops, tablets, and smartphones. You can access your full dashboard, patient records, and scheduling tools from anywhere with an internet connection.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) as well as PayPal. All transactions are processed securely through Stripe and PayPal. For annual Enterprise plans, we also support wire transfers and purchase orders.
You can cancel your subscription at any time from Settings > Billing in your account dashboard. Once cancelled, your paid features will remain active until the end of your current billing period. You will then be downgraded to the free plan, and all your data will be preserved.
Yes, we offer a comprehensive RESTful API on our Pro and Enterprise plans. The API allows you to integrate Elysium Vet Clinic Software with third-party applications, build custom workflows, and automate routine tasks. Full API documentation is available in your dashboard.
We offer three tiers: Community Support (free) includes knowledge base and email support with 48-hour response. Priority Support (Pro) provides live chat, phone support, and 24-hour response. Dedicated Support (Enterprise) includes a dedicated account manager and same-day responses.
Of course! You can sign up for a free account instantly and use core features at no cost — forever. If you want to try Pro features, we offer a 14-day free trial with no credit card required. Explore everything Elysium Vet Clinic Software has to offer before deciding.
Still have questions?
Our support team is here to help. Reach out and we'll get back to you within 24 hours.
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